Help and Support across Yorkshire and the Humber

9.30am-12noon & 12.30pm-4.30pm Mon-Fri: 0808 2800 999

24 Hour National Helpline: 0808 2000 247

Freephone Helpline

Staying Put operates a dedicated Freephone Helpline ensuring every survivor and/or those also currently experiencing of domestic abuse and sexual violence (DASV), and their family, receive the right support at the right time, to make them safe, sooner.

Our qualified IDVA and ISVAs provide a provide a free, confidential Helpline and Intake service across the district offering:

  • Freephone number accessible to all: 0808 2800 999
  • Available between the hours of 9.30am-12noon and 12.30pm-4.30pm Monday to Friday
  • A streamlined allocation process ensuring smooth transition from initial assessment to the appropriate internal or external services
  • Providing access to initial specialist telephone support and pathways to counselling for those experiencing sexual abuse

Out-of-hours response

Our out-of-hours service operates Friday and Saturday, 5pm to midnight. We work in partnership with West Yorkshire Police to respond to domestic abuse incidents.

Online Webchat

Our online webchat operates Monday to Friday 5pm-8pm, and Saturday and Sunday 11am-2pm