Help and Support across Yorkshire and the Humber

9.30am-12noon & 12.30pm-4.30pm Mon-Fri: 0808 2800 999

24 Hour National Helpline: 0808 2000 247

Our Services

Staying Put is part of the Bradford Survive & Thrive Consortium which has been formed to transform the lives of women, men and children who are affected by domestic abuse and sexual violence.

A range of gender-sensitive Domestic Abuse community services are currently provided by Staying Put.

Freephone Helpline

The Bradford Survive & Thrive Freephone helpline is open 9.30am-12noon and 12.30pm-4.30pm on weekdays.

Our dedicated experts offer support and provide victims with options to enable them to make informed choices. Our team offers listening support, information, advice/signposting and initial risk assessments.

9.30am-12noon and 12.30pm-4.30pm Mon-Fri Call: 0808 2800 999

Out-of-hours response:

We offer an out-of-office service from Friday to Sunday between 5pm and midnight. We work in partnership with West Yorkshire Police to respond to domestic abuse incidents.

24 Hour National Helpline: 0808 2000 247

Online webchat

Our online webchat operates Monday to Friday 5pm-8pm, and Saturday and Sunday 11am-2pm

Our support team provides a gateway to the following services ensuring a whole family approach to transforming lives:

We can help you in the following ways:

  • Support you to explore your options  
  • Provide emotional support - short and long term
  • Secure your home - lock changes/panic alarms
  • Assist with rehousing in our emergency/refuge or dispersed accommodation
  • Signpost counselling referrals 
  • Assist in civil and criminal law options 
  • Arrange and accompany you to solicitor appointments and to court
  • Clarify bail conditions
  • Provide support to attend court for Child Residency, Prohibited Steps Orders and CAFCASS hearings
  • Provide ‘Self Rep’ packs for DIY injunctions
  • Develop links with legal professionals
  • Provide ongoing information regarding case progression with victim support, solicitors, court security, police, probation

What is Domestic Abuse?

Domestic abuse is any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse by a partner or family member.


Domestic abuse can include, but is not limited to, the following:

  • Physical 
  • Mental
  • Sexual 
  • Financial or economic 

What is Sexual Abuse?

Sexual abuse is when you are touched in a way you feel uncomfortable with, or made to do sexual things, which you do not like and did not give consent to. If you are coerced or forced to have sex, this is sexual abuse, even if you are in a relationship.